Approved knowledge sources
Define document owners, revisions and ingestion rules. Superseded content must not silently become the current answer.
RAG document assistant for pharma SOPsInspect the source.
Find useful answers in approved SOPs, quality documents and technical records. Scope a knowledge assistant around citations, document versions, access boundaries and the decisions that need a person.
Plan your projectFrom your workflow to a working system
- 1Approved sources
- 2Retrieve & cite
- 3Human review
The right scope.
Built around your needs.
Start with the problem that matters. Combine the capabilities your project needs, with boundaries agreed before the build.
Source-backed responses
Make citations and relevant passages inspectable, with an explicit unsupported-answer state when the evidence is insufficient.
Access-aware retrieval
Design retrieval around authenticated roles and source permissions. Public demos illustrate this behavior; they are not production access controls.
Evaluation and oversight
Test representative questions, incorrect retrieval and missing evidence before connecting an assistant to consequential workflows.
Every answer starts with a source.
A reference SOP assistant flow that separates document access, answer drafting and reviewer judgment.
Approved library: its responsibility
Search the approved document set within the requesting user’s permissions.
What to review
Check superseded versions, access restrictions and how document changes reach the search index.
Illustrative planning model. Your architecture and deliverables are agreed during scoping.
See where
it could take you.
Illustrative applications to help shape your brief. These are possible project scopes, not customer case studies.
The starting point
A team needs to locate the right procedure and revision quickly.
The approach
Retrieve passages from approved documents and show their source and version beside each answer.
What the work can produce
A knowledge-search pilot and an evaluation set of supported and unsupported questions.
Start where
your project is.
The first step depends on what is already known. These starting points help define an engagement; scope, price and timing are agreed separately.
Explore an uncertain idea
The problem is clear, but the approach is not.
- 1Question
- 2Prototype
- 3Decision
What you take forward
A bounded experiment, findings and a recommendation on what to validate next.
A prototype is not a production-ready service.
Deliver a defined scope
You know the workflow and can agree acceptance checks.
- 1Scope
- 2Build & review
- 3Handover
What you take forward
Agreed deliverables, verification evidence and operating instructions for the scoped release.
Changes to scope need an explicit decision on cost and timing.
Improve an existing system
A live system needs focused changes or ongoing care.
- 1Review
- 2Prioritize
- 3Release & observe
What you take forward
A prioritized backlog, reviewed changes and an agreed maintenance or support boundary.
Coverage, response targets and access are agreed per engagement.
A clear path.
Through the work.
Scope and deliverables are agreed for each project. These stages guide the conversation.
- 1
Define the corpus
Identify owners, data policies, permissions and the questions worth answering.
- 2
Test the boundaries
Evaluate retrieval and refusals with representative source material and role combinations.
- 3
Integrate with oversight
Agree on monitoring, access enforcement and human review before deployment.
Document assistants need controlled sources and evaluation
Technology is a scoping decision. These are relevant tools and building blocks to discuss against your existing systems, operating constraints and maintenance needs.
Library
Document ingestionRevision metadata
Choose supported formats and update rules around the approved document collection.
Retrieval
Source citationsRole-aware search
Scope search and answer evidence to the user’s authorized documents and the agreed revision rules.
Review
Evaluation casesHuman oversight
Choose model and deployment options after evaluating source-grounded answers and privacy requirements.
The ecosystem.
Behind the experience.
Interfaces, application logic, data and operations. The building blocks work together around your project.
Frontend Development
- React
- Angular
- JavaScript
- HTML5
- CSS3
Backend Development
- Node.js
- Express.js
- Laravel
- PHP
Database
- MySQL
- PostgreSQL
- MongoDB
- Firebase
Cloud & DevOps
- Azure
- AWS
- Google Cloud
- Docker
- Jenkins
What should be checked
before handover.
Turn quality expectations into reviewable evidence. The exact checks and responsibilities belong in the project scope.
Correct sources
Check that answers cite the relevant approved passage and do not silently rely on obsolete revisions.
Permission boundaries
Test restricted roles, unsupported questions and missing evidence before releasing access to users.
Measured limitations
Document evaluation results and escalation rules; the public synthetic demo is not a validated operational assistant.
Before
we begin.
Practical answers to help turn your idea into a scope everyone understands.
Can the assistant answer without a supporting source?
A controlled workflow should make insufficient evidence explicit, rather than inventing an answer. Evaluation must include those cases.
Can we use confidential SOPs in the public demo?
No. The demo contains synthetic SOPs and has no document upload. Private deployment and data handling are separate project decisions.
Will every employee see every document?
The intended design must enforce the source permission model during retrieval and delivery. The demo only simulates roles for illustration.
Often better together.
Still have questions?
Start with the brief.
Bring the problem you want solved. We’ll shape it into a project brief you can keep — or let AI draft a first approach.